Here are the most common reasons a GiveCard gets declined:
1. The card was used at the wrong place. Your funds can only be used to pay registration fees at the sports organization you listed on your Every Kid Sports Pass application. The card will not work at stores like Dick's Sporting Goods, Amazon, restaurants, or similar places.
2. The charge is more than your balance. If the total is higher than what is on your card, the payment will not go through. For example, if your card has $150 but the total is $154.50, it will be declined. Try asking your sports organization for a small discount to bring the total down, or ask if they can split the payment. Note: extra funds cannot be added to your GiveCard.
3. The billing address or zip code is wrong. If you are asked to enter an address or zip code, use the same zip code you put on your Every Kid Sports Pass application.
4. Your sports organization has not been approved in GiveCard's system yet. If this is the first time your organization is receiving the grant, or if they recently changed their payment system, they may need to be added to GiveCard. If none of the above apply, contact us by submitting a ticket here.
Did you get your GiveCard card after you already paid your league? Click here to find out what to do.