Common issues for a Chek card declining

Please see the most commons reasons your Chek card may decline: 

1. Your Youth Sports Organization (YSO) is not yet an approved vendor by Chek
   • Attempting to spend your funds with a new vendor will require a lookup by Chek before approving the transaction.
     • There is no need to take additional action at this time. The transaction will prompt Chek to review the vendor.
     • This can take up to 24 hrs to be approved.
     • Please allow 24 hrs before trying again. 
   • Do not continue to process the transaction until you have given at least 24 hours. Continued declines from your league's payment processor could flag their payment system and add additional time 
2. The transaction amount is greater than the balance of the card. Transactions cannot exceed the balance available in your Chek account.
3. Attempting to use the funds for an unauthorized transaction. Awarded funds are exclusively approved for registration payments.  Attempts to use the funds elsewhere will be declined and can result in losing eligibility for the use of the Every Kid Sports Pass. 
4. Attempting to transfer funds or pay via Cash App, Venmo, or any personal money-transferring app will decline. 
5. YSO is set up as another business entity. The transaction can not be approved by Chek or Every Kid Sports. 
   • Funds are only permitted with an official YSO/league business.
   • The YSO/league must be set up as such and cannot be part of a personal business account, joint business, or another company.

Attempts to use the funds with an unauthorized vendor can result in funds being remitted from your account and jeopardizing future use of the program.

Need additional Chek support?

If you need additional assistance with your Chek account, reach out to support@chekspend.com  Please include the following in your email:

• Your First and Last name
• The email address you used when you applied for the Every Kid Sports Pass
• The reason you are emailing them for support